When a GLP-1 claim (Ozempic, Wegovy, Mounjaro, Zepbound) is denied, the single highest-leverage document is a written appeal that addresses the exact reason for denial. This template gives you the structure insurers expect — opening with the denial reference, a medical-necessity section tied to your diagnosis, prior treatments tried, and a clear request. Fill in the placeholders, attach your doctor's letter of medical necessity and records, and submit within your plan's deadline (commonly 180 days for commercial plans, 60 days for Medicare redetermination).
A successful GLP-1 appeal letter is not a long emotional essay. It's a structured case file in letter form. The five sections that matter:
[Your name]
[Policy/member ID]
[Phone, email]
[Date]
To: [Insurance company] — Appeals Department
Re: Appeal of denial for [Ozempic/Wegovy/Mounjaro/Zepbound] — Claim/Denial Reference # [number]
Dear Appeals Coordinator,
I am writing to appeal the denial of coverage for [drug name], prescribed by [doctor's name] on [date]. My diagnosis is [type 2 diabetes / obesity (BMI #) / both], and the denial letter cited [reason: e.g., step therapy required / not medically necessary / formulary exclusion].
Medical necessity: [2-3 sentences: your diagnosis, relevant lab values or BMI history, comorbidities such as hypertension, sleep apnea, cardiovascular risk. Example: "My A1c was 8.4% despite six months on metformin and a structured diet-and-exercise program. My BMI is 34, and I have hypertension requiring two medications."]
Prior treatments: I have already tried [list: metformin, other oral agents, lifestyle program with dates]. These were not sufficient because [one sentence: e.g., "my A1c remained above target after six months"].
Clinical support: [Drug] is FDA-approved for [my condition], and its use in patients like me is supported by current clinical guidelines from [e.g., the American Diabetes Association, Endocrine Society]. My prescribing physician has provided a letter of medical necessity and my medical records, attached here.
Request: I respectfully request that you reconsider this denial and approve coverage of [drug]. If my health situation is time-sensitive, I request an expedited review. I can be reached at [phone] or [email].
Sincerely,
[Your name and signature]
One denial is not the end. Most plans have at least two internal appeal levels, then an external independent review that is not decided by the insurer. Medicare has five levels. Ask for the exact next-step instructions and deadlines in writing every time you're denied — and keep escalating while the windows are open.
This template is general information, not legal or medical advice. Insurance policies and deadlines vary by plan and state; confirm specifics from your plan documents or a patient advocate.